INC · Solution
Incident reporting software
Make it easy to report an incident the moment it happens, from any device, and make sure every report is reviewed, followed up and closed.
Reports that are filed, not forgotten
An incident report is only useful if it gets filed quickly and acted on. Paper forms get lost, emailed reports sit unread, and follow-up depends on someone remembering. Datalynk makes reporting quick for staff and makes the follow-up visible to managers.
- Report from any deviceStaff complete reports on a phone, tablet or computer.
- Works offlineReports can be completed without a connection and sync when it returns.
- Photos and attachmentsAdd photos and files directly to the report.
- NotificationsThe right people are alerted when a report is filed.
- Review and follow-upEach report moves through review, investigation and closure.
- Corrective actionsActions are assigned, tracked and confirmed as complete.
- Trends and dashboardsSee where and how often incidents happen, and whether actions are working.
- Audit historyA record of every change to every report.
Where incident reporting is used
- Workplace health and safety incidents and hazards
- Emergency service call reports
- Security and facility incidents
- Client and patient incidents in care settings
- Quality problems on a production line
Incident reporting often starts as a single form and grows into a full safety program alongside inspections and audits.